What is Prim?
Prim measures how many people are watching the streaming, TV and radio channels that broadcast online, minute by minute, and lets you browse what aired: who is live right now, today's schedule, the week's ranking and the page of every channel, show and person.
You don't need an account to look around. An account lets you follow whoever you like, vote in polls and, in the app, get alerts.
Where do the numbers come from?
From the platforms themselves. When a channel is live on YouTube or Twitch, the platform publishes how many people are watching at that moment; Prim reads that number every few minutes and uses it to build the day's curve, the average, the peak and the week's ranking.
These are figures for the online broadcasts, not TV ratings. And they are always totals: Prim neither knows nor keeps who is watching.
If a platform doesn't publish its number, that broadcast shows without one.
What do "live" and "scheduled" mean?
- LIVE: the channel is broadcasting right now on its platform. Next to it, how many people are watching.
- SCHEDULED: according to the schedule a show is due at this time, but the broadcast hasn't started yet. That's why it has no number.
The times you see are always your phone's or your computer's.
How do I follow a channel, a show or a person?
Sign in and tap the heart on their page. What you follow builds My schedule —what's coming up from what you care about— and, in the app, we let you know when it starts. To stop following, tap the heart again.
Alerts are switched on and off one by one in the app, under You → Alerts.
How do I delete my account?
From the app: You → Your account → Delete my account. It's immediate. Without the app, write to us from your account's email address. What is deleted and what is kept is explained in Delete your account.
I appear on Prim and something is wrong, or I want it removed
Write to socials@profblu.com telling us which page is yours and what you want: fix a detail, change the photo or remove the page altogether. A person reviews it and we reply. If you ask for removal, your page won't come back. More detail in the Privacy policy.
Something isn't working
First try reloading the page or closing and reopening the app. If it's still the same, write to socials@profblu.com and tell us what you were doing, whether it was on the web or in the app, and on which phone. More ways we can help in Support.