The most common questions —what Prim is, where the numbers come from, what "live" means— are answered in Help.
Write to us
Prim's email address is socials@profblu.com. We reply to the same address you write from.
If something is not working, it helps a lot if you tell us:
- what you were doing and what you expected to happen;
- whether it was on the web or in the app, and on which phone;
- the app version, shown in You → About.
Your account
- Deleting your account: in the app, go to You → Your account → Delete my account. Without the app, how to request it is explained in Delete your account.
- Stopping alerts: in You → Alerts they are switched off one by one; when you sign out of the app, that phone stops receiving them.
Your data
Everything about your personal data — what we keep, why, and how to exercise your rights — is in the Privacy policy. For those requests, write to the same address: socials@profblu.com.
If you appear in the people catalog and want a detail corrected or your profile removed, also write to socials@profblu.com.